4 Ways to Build Lasting Customer Relationships

By Rieva Lesonsky Getting repeat business is the secret to success for every entrepreneur. But what’s the secret to repeat business? According to the Spring 2015 Bank of America Small Business Owner Report, nearly six in 10 (57 percent) of small business owners say strong customer relationships are the driving force behind repeat business. In fact, established customer relationships were …

10 Behaviors of Unstoppable Entrepreneurs

By Sujan Patel Being an entrepreneur isn’t easy. It requires the kinds of habits that most people simply don’t have, along with a discipline, passion and dedication that are unmatched among non-business owners. And while every entrepreneur is different, we all have a lot in common — including many of the same habits. Here are 10 behaviors shared by unstoppable …

Are All Your Customers Created Equal?

“The customer is always right.” “We have to take care of the customer no matter what.” “The customer focused business is a successful business.” We’ve all heard or probably said those things. Have you ever had a customer that you were always happy to see and were happy to see you? Your transactions always went well, were profitable and they …

Good Habits for Your Business

Scientists studying habits in people have noticed some interesting things. If a person repeats a behavior over the course of 3-4 weeks the behavior becomes ingrained as a habit. While we form habits somewhat unconsciously in most instances, there is usually a loop of cue, behavior and reward. Something as simple as brushing one’s teeth in the morning are habit: …

Is Entrepreneurship For You?

Starting your own business can be an exciting and rewarding experience. It can offer numerous advantages such as being your own boss, setting your own schedule and making a living doing something you enjoy. But, becoming a successful entrepreneur requires thorough planning, creativity and hard work. Consider whether you have the following characteristics and skills commonly associated with successful entrepreneurs: …